Privacy Policy

At HulkPush, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web push notification platform, website, and related services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us when you create an account, use the Service, or communicate with us. This includes your name, email address, company name, website URL, billing information, and any other data you voluntarily provide through forms or correspondence.

We also collect information automatically when you access the Service. This may include your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data. For push notification subscribers on your websites, we collect browser subscription tokens and device identifiers necessary for notification delivery.

We may receive information about you from third-party services that you connect to your HulkPush account, such as payment processors and analytics providers, in accordance with those services' privacy policies.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Service, process transactions and send related information, send administrative notifications such as updates, security alerts, and support messages, respond to your comments, questions, and requests, and provide customer support.

We also use the data to monitor and analyze trends, usage, and activities in connection with the Service, detect, investigate, and prevent fraudulent transactions or unauthorized access, personalize and improve your experience, and develop new products, services, and features.

We will not sell your personal information to third parties. We only use your data in ways that are compatible with the purposes described in this Privacy Policy or as otherwise permitted by applicable law.

3. Data Storage & Security

We take the security of your data seriously and implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security audits, and access controls.

Your data is stored on secure servers located in data centers with physical and environmental safeguards. We regularly review our data collection, storage, and processing practices to ensure they align with industry best practices and applicable regulations.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we commit to notifying you promptly in the event of a data breach that may affect your personal information.

4. Cookies

We use cookies and similar tracking technologies to collect and track information about your interactions with the Service. Cookies are small data files placed on your device that help us improve the Service and your experience. We use essential cookies required for the Service to function, performance cookies that help us understand how visitors use the platform, and functionality cookies that remember your preferences and settings.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may affect the functionality of certain parts of the Service. By continuing to use the Service without modifying your cookie settings, you consent to our use of cookies as described in this policy.

5. Third-Party Services

We may use third-party service providers to facilitate our Service, perform Service-related tasks, or assist us in analyzing how the Service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our third-party partners include payment processors (such as Razorpay and Stripe) for handling transactions, cloud infrastructure providers for hosting and data storage, and analytics services for understanding Service usage. Each of these providers maintains their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party websites or services that may be linked from our Service. We encourage you to read the privacy statements of every website you visit.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal data, the right to object to or restrict certain processing activities, and the right to data portability.

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact us at support@hulkpush.com. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Push notification subscriber data collected through your websites is retained for the duration of your subscription. Upon account termination, subscriber data will be deleted within 90 days, unless a longer retention period is required by law or for legitimate business purposes.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@hulkpush.com so that we can take the necessary steps to remove such information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by email or by posting a prominent notice on the Service prior to the changes becoming effective.

We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should discontinue use of the Service.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@hulkpush.com
• Contact Form: Contact Page

We take your privacy concerns seriously and will make every effort to address your inquiries promptly. For data protection related matters, we aim to respond within 30 days of receiving your request.